Returns & Exchanges

At Kolor, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your space is perfect. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to help you find the right fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack with Care

  Securely place the items in their original packaging, ensuring all hardware, assembly instructions, and protective padding are included to prevent damage during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup for larger furniture items through our dedicated logistics partner.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.